Open a claim

Having a problem with one of our fans?
You can open a claim with our After-sales team by filling out the form below.

CLAIM SUBMISSION

Fans under warranty

If the fan is still under warranty, please fill out the form and provide the following information accurately:

  • CBI job number
  • Type of fan
  • Production date

Please also upload photos of the fan, making sure that the defect or issue is clearly visible.

Where can I find the information about the fan?

All the required information can be found on the nameplate mounted on each of our ventilators.


SERVICE REQUEST

Fan out of warranty

Even if the warranty has expired, we can still assist you!

CBI Group has a dedicated After-sales division capable of providing repair, maintenance, and spare parts services for all types of fans, including older and discontinued models.

Click the button, fill out the form, and our sales representative will contact you as soon as possible.

Contact us for any request.
We will be happy to assist you.